Support & Training

Business Analytics

Clinical Analytics

Pharmaceutical Analytics

Business Intelligence

Clinical Analytics

Managing a healthcare organization in today's challenging economic climate requires current and up to date information utilizing the necessary tools to assess data through innovative technology. Previous traditional approaches to decision support have become antiquated and obsolete. 

E*HealthLine’s applications offers innovative analytics and business intelligence tools embedded in a framework that supports the entire decision-making process.  This integrated network of analytic and encounter data offers immediate access to healthcare transformation initiatives.  E*HealthLine’s business analytics empower clinicians with key performance indicators and vital statistics, providing an effective method for sharing information.

E*HealthLine provides comprehensive Integrated ecosystem solutions across the entire platform of healthcare services, optimizing clinical decisions and Patient-Centered Analytics at every point of entry.

E*HealthLine’s Business Analytics, Intelligence and data mining applications interpret analytical data from different sources, while summarizing the outcomes for constructive information management. Our data mining software is one of a number of analytical tools utilized in analyzing the following categories:

  1. Patient Data
    1. Patient Information
    2. Patient History
    3. Diagnosis
    4. Treatments or Procedures
  2. Financial Data
    1. Eligibility
    2. Billing
    3. Insurance
  3. Institutional Data
    1. Resources available
    2. Resources used
    3. Inventory & Supply Chain

Healthcare Providers

Healthcare providers worldwide are struggling to maintain their quality standards and find solutions to assist in improving financial positions and care delivery models in an environment of escalating costs and increasing demand for care.   Organizations must obtain internal and external data, and have the ability to define performance indicators, predict outcomes, determine trends and monitor performance to overcome these challenges.

Financial Performance

Healthcare providers are increasingly seeking to transform themselves into quality centric value driven organizations with strong finances to ensure sustainability in an environment of outcome based government reimbursements, rising labor costs, workforce shortages and an increasing number of uninsured patients.   Vital outcomes of data complement analytical capabilities and facilitate balancing an operations optimal financial performance:

  • Improves medical loss ratio and manage medical expenses
  • Improves accuracy for increased reimbursements
  • Maintains operational efficiency
  • Identifies initiatives which employ cost and performance efficiencies
  • Develops strategies for increased revenue cycles and performance

Patient Safety and Quality of Care

Maintaining high standards of patient safely and the quality of their care require innovative tools and services that complement internal analytical capabilities and achieve the following:

  • Identifies drug to drug interaction
  • Identifies drug allergies
  • Medication safety and adherence
  • Drives evidence-based practice by sharing information at every point of care.
  • Captures and tracks clinical performance metrics against objectives.
  • Improvement in clinical productivity through a collaborative network of stakeholders
  • Effective predictive modeling
  • Identifies measurable outcomes and best practices in oppositions to benchmarks.
  • Identifies and monitors change in trends.
  • Provides consistent data and metrics.

Healthcare Payors

Given rising cost of healthcare and the ever-changing regulatory requirements, payors are continuously financially challenged and seek to reduce overall administrative costs.

Quality Management

Analytic Data Mining Facilitates the Overall Improvement of patient quality Management: 

Data mining is the process of selecting, exploring and modeling sizeable amounts of data, identifying meaningful logical patterns and relationships among key variables. Data mining is used to discover trends, predict future events and assess the merits of various courses of action within the healthcare industry.

Health insurance fraud costs the industry billions of dollars each year, requiring the industry to implement more proactive analytic techniques to ensure preventable costs are not passed onto consumers.

Analytic Data Mining:

  • Assist in identifying fraud utilizing business rules and predictive analytics technology.
  • Reduces false positives 
  • Defines and monitors vital performance metrics and measure program performance
  • Error rate reduction in claims processing

Customer Retention and Marketing

Health insurance products have commonly become standardized, with the customers selecting their insurer based solely on price. Given the minor differentiation between product offerings, it is extremely difficult for health insurance companies to retain customers, resulting in reduced loyalty and increased costs.

E*HealthLine’s Analytic Applications

  • Ensures real time and accurate data
  • Predicts customer behavior 
  • Delivers customer data and statistics based on captured demographics and geographic territories.
  • Identify trends and opportunities, monitor key provider performance metrics
  • Support portfolio planning  utilizing identified patterns

Pharmaceutical Analytics

With globalization, the pharmaceutical industry is expanding rapidly. Healthcare stakeholders require a clearer understanding of market dynamics and business opportunities. Competition is growing; analytics is changing the nature of how businesses and governments work. 

E*HealthLine’s leading pharmaceutical intelligence capabilities, enables our global clientele to immediately adapt to new market trends policies and healthcare reforms. The company’s comprehensive network of domestic and international relationships, offer powerful resources to solutions designed to assist clientele in varied influences regarding drug treatment and dispensing behavior. This includes detailed and integrated views of provider, payer and patient dynamics. 

The company provides a range of decision support tools and client services to analyze product performance and market trends, transforming information into actionable strategies.

E*HealthLine offers  comprehensive and accurate reference data sets that links prescribers and their affiliations with group practices, hospitals, clinics and other healthcare organizations, serving as the foundation for pharmaceutical organizations to identify, quantify and customize operational  commercial opportunities.

Organizations can seamlessly manage customer information from disparate sources to derive strategic insight that can improve decision-making and maximize business opportunities.

E*HealthLine’s leading edge position within the healthcare industry stems from monitoring highly relevant and consistent metrics in market change.  The company continuously analyzes change in trends with an outreach and focus on global distribution channels and emerging markets.  

Global and or multinational pharmaceutical leaders require powerful analytical and business intelligence tools to obtain vital information relating to ongoing opportunities in today’s complex and dynamic marketplace.  Consistent and reliable views of the marketplace and competition enable performance tracking at the national, international, or regional level.

E*HealthLine’s advanced analytics and business intelligence ecosystem technology captures the most relevant information with a focus on:  

  • Market Performance:  Evaluate performance in terms of size and growth, relative to competitors.
  • Brand Performance:  Identify measurable components  driving a brand’s performance 
  • Competitor Performance: Identify valuable elements in defining key factors relating to the growth or decline of competition in the marketplace.
  • Sales Force: Evaluates performance within geographical locations and the impact of expenditures on advertising and marketing campaigns, documenting a “return on investment”.

E*HealthLine’s Pharmaceutical Analytic tracks pharmaceutical companies and provides a timely and cost-effective view of estimated product volumes, trends and market share.

E*HealthLine  tracks information and data at every level, measuring the impact of key industry events to include product launches, sales and prescription patterns and line extensions benefit from monthly and quarterly, broad-view update.

E*HealthLine assist their clientele in making optimal selections through commercial evaluations and active sourcing strategies:

  • Determining the size of the marketplace
  • Identifying the key formulations driving product portfolio growth
  • Assessing  price evolution
  • knowledge of competitive landscape
  • Defining product portfolios and management
  • Maximizing sales force effectiveness within each geographical territory

E*HealthLine’s data analytics are powered by a web-based tools that enables brand and competitive measurement and portfolio planning.

In today’s marketplace, there is an increasing focus on healthcare values, consisting of new decision makers, new decision criteria and new decision points. Integrated Delivery Networks (IDNs) are now regional power players and have emerged as powerful catalysts for change, while payers, government, group practice organizations and corporate parents are also playing a major role in treatment protocols and the delivery of healthcare. In this environment, it is critical for pharmaceutical companies to understand all the stakeholders and the forces that influence their behavior and decisions.   Collecting and managing customer information, as well as bridging individual user groups within healthcare organizations, requires innovative tools and technology.

Business Intelligence

Business intelligence (BI) supports, grows and ensures the success of healthcare related businesses with full insight into performance, analytical processing and forecasting with predict results.

  • Quality Performance and Safety Analysis – Quality Performance and Safety Analysis facilitates compliance, security, privacy and safety information for healthcare procedures, tests and pharmaceutical administration, before and after the patient procedure, test or drug administration. BI also ensures that the organization has full insight into continuous improvement, patient and staff satisfaction, quality metrics, patient access and privacy, records management, utilization and optimization, and best practices to improve the services and quality of processes, skills and delivery
  • Marketing Analysis – Marketing Analysis evaluates profitability in specific patient segments and measures marketing results to improve performance. Users can compare the most cost-effective marketing techniques and monitor campaign costs and calculate return on investment (ROI).
  • Financial and Operational Performance Management  Financial and Operational Performance Management and Analysis enables an organization to establish and track progress utilizing information captured from numerous enterprise systems and sources. Users can monitor the financial health of the organization and create and share reports to comply with government and industry regulations
  • Financial Analysis – Financial Analysis enables the user with underwriting requirements, and ensures accountability to regulators and stakeholders.
  • Profitability Management – Profitability Management and Analysis assist users in the evaluation of risk trends and forecast profitability.

E*HealthLine’s analytic and Business intelligence ecosystems offer a complete view of healthcare providers with comprehensive and accurate referenced data sets, linking prescribers  to group practices, hospitals, clinics and other healthcare organizations. E*HealthLine’s Analytic and Business intelligence ecosystems is the foundation for sales and marketing effectiveness.